As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.
To request proxy access:
- download a proxy access form (PDF)
- collect a proxy access form from reception during opening times
Once the consent form has been filled out, the patient must bring ID to reception in order for this to be activated. We can’t accept someone bringing in another patient’s ID, we need to see the person at the same time as the form.
If the patient cannot consent, we will request a copy of a legal document to demonstrate that someone else has the authority to be added to a patient’s record.
This new system doesn’t affect existing patients with existing people authorised on their records, nothing will be removed or changed, but this consent form applies to all new requests made on 1st April 2024 and onwards.
Linked profiles in your NHS account
Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.
The NHS website has information about using linked profiles to access services for someone else.